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The BA Office · Policies & support

A place to learn with confidence.

Our approach to access needs and an inclusive booking experience.

Policy version 2026-11-15 · Effective 15 November 2026

Using the website

The booking interface is designed for keyboard use, labelled forms, visible focus, readable contrast and responsive layouts. It respects reduced-motion settings. These measures are part of ongoing improvement, not a claim of formal accessibility certification.

Learning adjustments

Contact info@thebaoffice.co.uk before booking or as early as possible to discuss access requirements, accessible formats, venue information or online participation needs. We will discuss reasonable adjustments and confirm what can be arranged. Share what support you need rather than unnecessary medical details.

If something is difficult

Tell us the page or event, the task you were trying to complete, and the format or support that would help. If the booking form is inaccessible to you, contact our team for an alternative route. Your feedback helps us prioritise practical improvements.