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The BA Office · Policies & support

Respectful people. Better conversations.

A shared standard for courses, coaching, webinars and corporate events.

Policy version 2026-11-15 · Effective 15 November 2026

Participate professionally

Be respectful, inclusive and constructive. Make room for different perspectives and learning needs. Harassment, discriminatory behaviour, threats and deliberate disruption are not acceptable.

Protect confidentiality

Use anonymised examples where needed. Do not disclose another person’s confidential information, share private joining links, or record or redistribute sessions and materials without permission. Trainers may set additional reasonable ground rules for an activity.

Raise concerns

Tell the trainer or contact info@thebaoffice.co.uk if something prevents safe participation. We may pause participation or remove a person where necessary to protect others, and will consider the circumstances fairly. This does not remove statutory rights or automatically determine any refund entitlement.